Return Policy

Our Guarantee

Each vase is crafted with precision and care. If you're not completely satisfied, we accept returns within 30 days of delivery, no questions asked.

Return Process

1. 1

   Contact Us

   Reach out to our support team via email

2. 2

   Get Authorization

   We'll provide return instructions

3. 3

   Package Securely

   Use original packaging if possible

4. 4

   Ship Item

   Send to our return center

5. 5

   Receive Refund

   Processing time: 5-7 business days

Conditions

• Item must be unused and in original packaging
• Include all accessories and documentation
• Shipping costs are non-refundable
• Custom orders are non-returnable